PagerDuty Incident Response

Agent instructions

1. Connect your PagerDuty account via OAuth

2. List and view incidents with filters for status, urgency, and service

3. Acknowledge, resolve, escalate, or reassign incidents

4. Add notes to incidents and view related/past incidents

5. Check who is on-call for any service or escalation policy

How to use

1. Sign up for LangSmith Agent Builder

Sign up here for our no-code agent builder.

2. Get your LLM API key

LangSmith Agent Builder works with OpenAI and Anthropic.

1. Visit the OpenAI API Keys page.
2. Go to OpenAI Billing.
3. Add funds to your billing account.
4. Copy your API key.

3. Set up your LLM API key

1. Navigate to Settings and then move to the Secrets tab.
2. Select Add secret and enter either OPENAI_API_KEY or ANTHROPIC_API_KEY as the name, and your API key as the value.
3. Select Save secret.

4. Set up template

1. Click here to access this template
2. Open the PagerDuty MCP integration guide.
3. Generate a PagerDuty API token.
4. Choose "Static Headers" in the MCP server configuration and add: Authorization: Token YOUR_API_TOKEN

5. Get started

Let your agent know that you'd like to get started. It'll guide you through the next steps!